Begin with clarity 32
Begin with clarity 32

Report misuse

1. Making a report

  • 1.1. If you encounter material on our website that appears inappropriate, please notify us through the contact form.
  • Contact us: [email protected]
  • 1.2. This area is available for details of conduct or material that may breach our guidelines.
  • 1.3. Please include precise information so that we can assess the matter properly.
  • Sending a report also confirms your acceptance of our privacy policy.

2. Who may report

  • 2.1. Anyone affected by abuse or who has witnessed inappropriate conduct may submit a report.
  • 2.1.1. Reports may only be submitted by people aged 18 or over.
  • 2.1.2. Information provided must be honest and grounded in facts.
  • 2.1.3. You must be legally permitted to use the reporting form in your country.
  • 2.2. We do not accept liability for reports that are false or damaging.

3. How reports are reviewed

  • 3.1. We may examine any case submitted through the abuse-reporting process.
  • 3.2. Where the evidence supports the report, we will take appropriate steps.

4. Misuse of the reporting process

  • 4.1. The form must not be used for harmful or improper purposes.
  • 4.1.1. Do not submit information that is knowingly false or deceptive.
  • 4.1.2. The reporting channel must not be used to target or harass other users.
  • 4.1.3. Bots and automated submissions are not allowed.
  • 4.1.4. Attempts to interfere with the reporting process may be investigated.
  • 4.1.5. The system must not be used to circulate misinformation.
  • 4.1.6. You must not hinder an investigation connected with a report.
  • 4.1.7. Threatening behaviour through the system is prohibited.
  • 4.1.8. Illegal conduct associated with reporting may be referred for prosecution.
  • 4.1.9. Attempts to evade these reporting requirements are not permitted.
  • 4.1.10. Any deliberate misuse of the reporting channel will be treated seriously.

5. Ownership and submitted reports

  • 5.1. Material included in an abuse report does not give the reporter ownership rights.
  • 5.2. Submitting a report does not grant users rights over content published on the website.
  • 5.3. Reports are handled only for review and investigation.
  • 5.4. Third parties may not reproduce or alter reports.

6. Responsibility and liability

  • 6.1. You remain responsible for the material and statements in any report you send.
  • 6.2. We are not liable for outcomes arising from submitted reports.
  • 6.3. Any loss connected with a report remains the user's responsibility.
  • 6.4. We disclaim responsibility for harm caused by information submitted in reports.
  • 6.5. We are not responsible for technical failures affecting the reporting facility.

7. Using the reporting channel

  • 7.1. By using this process, you agree that we may contact you to request clarification or further evidence.
  • 7.2. Reports are treated as confidential.
  • 7.3. We recommend retaining your own copy or record of each report.

8. Related information

  • 8.1. Our guidelines contain further details about raising an abuse report.
  • 8.2. References to external websites or resources do not mean that we endorse them.
  • 8.3. Please review an external resource before relying on or using it.

9. General terms for reports

  • 9.1. We may revise the reporting procedure from time to time.
  • 9.2. Changes to these reporting terms may take effect without prior notice.
  • 9.3. Sending a report means that you accept these provisions.
  • 9.4. Spoken arrangements do not create binding obligations.
  • 9.5. If one part of these terms is unenforceable, the remaining provisions will continue to apply.
  • 9.6. If a court with appropriate jurisdiction finds a provision void or ineffective, that provision will be treated as removed. All other provisions will remain valid and enforceable, except to the extent affected by the removed wording. The remaining terms will be interpreted consistently with the court's finding about the provision's purpose and meaning, without relying on the excluded clause or clauses.
  • 9.7. These terms recognise that third-party providers may operate and administer the website and its services. In that situation, those providers may assign their rights and duties. Users may not assign their own rights or duties and remain exclusively responsible for them.